1. FREQUENTLY ASKED QUESTIONS


HOW DO I REGISTER WITH BETYETU?



How do I Top up my Betyetu account?

 

HOW DO I BET ONLINE?

1. Log in using your phone number and pin (do not start your number with zero (0) )

2. Once logged in, select the category of games you may wish to bet on from the left hand side quick links and sports menu.

3. Select your prediction by clicking on the odd. This will appear on the right hand side bet slip.

4. Once done, input your stake/bet amount and click “Bet now”

5. You may view your bet details under “Bet History” by clicking on your name/number and selecting “Bet History”

HOW DO I PLACE A SINGLE BET ON SMS?

On all football matches quoted on Betyetu SMS link, the matches are listed as Event Codes the prediction are Market Codes.

Event Code

Event

1

X

2

5555

Liverpool vs Chelsea

2.00

3.00

3.20

Home Win = (1), Draw = (X), Away Win = (2)

To bet on a single bet, use this procedure;
bet(space)code#prediction*amount then send to

Example "Bet 5555#1*1000" is the bet for Liverpool to win at Home for a stake of Ksh1000

"5555" = Event Code, "1" = Market Code prediction, "1000" is the bet amount. A bet is deemed to have been placed once the Bet ID has been issued.

The winnings are calculated by multiplying the odds by the stake. (e.g. 2.00*1000=2,000/ )

A bet via SMS will receive a confirmation message informing you of your placed bet.

HOW DO I PLACE A MULTIBET?

On all football matches quoted on Betyetu Match Codes you have an opportunity to predict the outcome of the game.

Event Code

Event

1

X

2

5555

Liverpool vs Chelsea

2.00

3.00

3.20

6666

Man Utd vs Arsenal

3.2

3.1

2

Home Win = (1), Draw = (X), Away Win = (2)

To bet on a multi-bet, use this procedure;
bet(space)code1#prediction+code2#prediction*amount then send to

Example: Bet 5555#1+6666#2*1000 - where "5555" & "6666" are Events Codes, "1&2" are the Market Codes prediction. This bet is for Liverpool to win at HOME AND Arsenal to win AWAY for a stake of Ksh 1000

The maximum number of games allowed on a multi-bet are 15(fifteen

A bet is deemed to have been placed once the Bet ID has been issued.
The winnings are calculated by multiplying the odds by the stake. (e.g. 2.00*2.00*1000=4000 )
A bet via SMS will receive a confirmation message informing you of your placed bet.


HOW DO I GET MATCH CODES ON SMS?


To start receiving match codes on sms, send the word Sport/Sports to 29110.You will receive highlighted games after 24 hours via sms, at no cost.


CAN I BET VIA USSD?


Yes, you can place bets via USSD. Simply Dial *474# and follow the prompt

On USSD you can also;

1. Register.

2. Check your balance.

3. Place Jackpot Bets.

4. Place single or multi bets.

5. Place bets on the priceboosts.

6. Check on how to Deposit.

7. Check on how to withdraw.


WHAT IS THE MAXIMUM I CAN WIN?


The maximum win per bet slip is 1,000,000 or odds of 1,000, whichever is lower.


WHAT IS THE MINIMUM BET AMOUNT?


The lowest amount you can bet with is Ksh. 20.

HOW DO I WITHDRAW?


To withdraw your winnings via sms, use the procedure; W (space)amount and send the sms to .

e.g: W 500 to .

Your Mobile Money account (Mpesa) will be credited.


Betyetu does not charge withdrawals. Minimum withdrawal is Ksh. 100.



HOW DO I RESET MY PIN?


To reset your pin, send the word PIN to . You will receive a new one free of charge.


HOW DO I CHANGE MY PIN?


To change your pin to your desired pin;

1. Log into your account.

2. Navigate to your account by clicking on your name / phone number.

3. Click on change Pin.

4. Key in your current pin, then your new pin.

5. Confirm your new pin and click on change pin to confirm changes.


HOW DO I CHECK MY BALANCE?


To check your account balance, send the word BAL to .


HOW DO I CANCEL MY BET?


Once a BET ID has been issued, bets cannot be cancelled or amended.

WHAT MARKETS AND SMS CODES ARE AVAILABLE ON BETYETU?


Markets

SMS Codes

Explanation

Match Result

1

Home team win

 

X

The match will end in a draw

 

2

Away team win

Goal Goal

GG

Both teams will score

No Goal

NG

Both teams or one team will not score

Over/Under 2.5

OG25

3 or more goals in the match

 

UG25

2 or less goals in the match

Over/Under 2.5 half time

OHTG25

3 or more goals in the match at half time

 

UHTG25

2 or less goals in the match

Double Chance

DC1X

home win or the match will end in a draw

 

DC12

home or away win

 

DCX2

Away team win or the match to end in a draw

Draw No Bet

DNB1

Home team to win , Draw will be refunded

 

DNB2

Away team to  win , Draw will be refunded

Handicap 0:1

HC01FT1

Home team win the match by 2 clear goals

 

HC01FTX

Home team to win the match by 1 clear goal

 

HC01FT2

Away team to Win the match if it ends in a draw

Handicap 1:0

HC10FT1

Home team to Win the match if it ends in a draw

 

HC10FTX

Away team to win the match by 1 clear goal

 

HC10FT2

Away team will win the match with 2 clear goals

Half Time / Full Time

HTFT11

Home team to be leading at halftime and to win the game at fulltime

 

HTFT1X

Home team to be leading at halftime and the game to be drawn at fulltime

 

HTFT12

Home Team to be leading at halftime and then away team to win the game at full time

 

HTFTX1

Game to be drawn at half time and the home team to win at full time

 

HTFTXX

Game to be drawn at half time and to end in a draw at full time

 

HTFTX2

Game to be drawn at half time and the Away team to win at full time

 

HTFT21

Away team to be winning at half time and then Home team to win the game at fulltime

 

HTFT2X

Away team to be winning at halftime and the game to be drawn at fulltime

 

HTFT22

Away Team to be winning at halftime and to win the game at full time


WHAT IS CASH OUT?


Cash Out is an innovative real-time feature that allows you more control over your bets and offers an opportunity to take a return before an event has finished.

With Cash Out, you no longer have to wait for your bet to reach its natural conclusion; you have the opportunity to track your selections and Cash Out at a point of your choice guarantying yourself a profit, or cut your losses.


What ways can I Cash Out?


Live Cash Out

You can Cash Out on your bet live during the game. This feature allows in- play Cash Outs on pre-game bets. Imagine that 9 legs of your 10-team multiple have come through, but the final team is losing at half-time. You can Cash Out live and make sure you end up with a profit.


Pre-game Cash Out

This gives you the ability to collect your winnings before all the games in your multiple bets have been settled. Your multiple bet looks set to come through with one game to go, and then you hear one of the star players is injured in the team you picked to win. Not to worry, just Cash Out before the game and collect your win.


How can I Cash Out?

Online Cash Out

Simply login to your account and select your profile or “My Account” choose “Cash Out” and you will see all the bets that can be cashed out immediately.

Please note that bets placed with Bonus Funds cannot be cashed out.


How much will I win?

Your Cash Out amount depends on the likely outcome of your bet. The more likely it is to come through, the greater the amount you can Cash Out.



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